Upcoming Webinar Series: Patron Data Protection

Join us for this 4-part webinar series (February 4 – March 31) that will look at practical methods for protecting library patron data, along with considerations when updating technological and procedural practices in your library. These webinars are sponsored by the Colorado State Library, and are free to attend. No registration required.

Library Patron Data and Privacy: Cycles and Strategies
Tuesday February 4, 2020, 11:00am-12:00pm MT
View Archive (YouTube) – Library Patron Data
View Slides (PDF) – Library Patron Data
View Slides (PPT) – Library Patron Data
View Handout (PDF) – Library Patron Data

In this interactive webinar, participants will explore the realm of library data privacy through the patron data lifecycle, from deciding what to collect and storing data to deciding who has access to data and deleting data in both physical and electronic formats. We will cover common library practices that put patron privacy at risk at each stage as well as strategies to mitigate risk to patron privacy. Participants will gain a better overall view of how patron data flows through the library and come back to their libraries with practical strategies in protecting the privacy of their patrons’ data. Presented by Library Data Privacy Consultant Becky Yoose (LDH Consulting Services).

Privacy-Centered Library Vendor Management
Tuesday March 3, 2020, 11:00am-12:00pm MT
View Archive (YouTube) – Library Vendor Management
View Slides (PDF) – Library Vendor Management
View Handout (PDF) – Library Vendor Management

Keeping on top of library data privacy is hard work in itself. When you add vendors into the mix, it’s easy to become overwhelmed. This interactive webinar will help libraries protect patron privacy when working with vendors. Learn about best practices in the procurement and contract negotiation processes, potential privacy pitfalls during onboarding vendor services and applications at your library, and strategies and options to cultivate a vendor relationship with privacy in mind. We will also cover best practices for data sharing with other third parties, such as school districts for library card programs and city departments for open data initiatives or for city operations. Presented by Library Data Privacy Consultant Becky Yoose (LDH Consulting Services).

They’re Collecting What?: Reading Vendor Privacy Policies With an Eye to Privacy Concerns
Tuesday March 10, 2020, 11:00am-12:00pm MT
View Archive (YouTube) – Vendor Privacy Policies
View Slides (PDF) – Vendor Privacy Policies
View Vendor Scorecard (PDF) – LibraryFreedomProject

When was the last time you struggled to understand a vendor’s privacy policy—if you even had time to read it. In the digital world, patron privacy becomes increasingly complex for libraries to monitor and safeguard. In this webinar, we’ll guide you through a sampling of vendor privacy policies, examine typical policy language, and discuss important questions that libraries need to be asking and addressing with vendors in order to protect patron privacy. Presented by Library Freedom Project members Nicole Becwar (Western Colorado University) and Qiana Johnson (Northwestern University).

Data Security Practices in Colorado Libraries – POSTPONED – DATE TBD
Tuesday March 31, 2020, 11:00am-12:00pm MT

What does patron data protection look like in practice? Come to this webinar to learn from the experience of three libraries in Colorado. Julianne Rist (Jefferson County Public Library), Tim Miller (Pines and Plains Libraries), and Joel Tonyan (Kraemer Library, UCCS) will each share what they have done to improve the security of patron data. From policies to procedures, systems to staff training, this webinar will provide you with practical examples of how patron data protection is addressed in the library.

No registration is required! These webinars will be offered via Adobe Connect. Access the classroom via the link listed below. Webinars will be recorded and archived for later viewing.

Link to join: https://enetlearning.adobeconnect.com/library_leadership/